Job Description

Job Description

Job Description

Pay: $23.00 - $25.00 per hour

Job description:

Job Summary
We are seeking a super energetic and experienced Salon Manager to lead our team and ensure the smooth operation of our salon. The ideal candidate will possess strong leadership skills, exceptional customer service abilities, and a passion for the beauty industry. As a Salon Manager, you will be responsible for overseeing daily operations, managing staff, and driving sales while maintaining a welcoming environment for both clients and employees. This position includes occasional styling support—especially during peak hours or staff shortages. You’ll also be actively involved in performance management, regular meetings with ownership and corporate, and 1:1 staff development conversations.

Duties

Sales and Management

• Oversee daily salon operations, ensuring high standards of service and cleanliness.
• Manage staff recruitment, training, and development to foster a skilled and motivated team.
• Implement effective employee orientation programs to ensure seamless onboarding.
• Conduct interviews and assist in the hiring process to build a talented workforce.
• Supervise staff performance, providing feedback and support to enhance productivity.
• Manage staff schedules and weekly hours.
• Maintain inventory control by managing stock levels, ordering supplies, and conducting regular audits.
• Utilize POS systems for transactions while ensuring efficient cashiering processes.
• Develop marketing strategies to promote salon services and increase customer engagement.
• Manage budgets effectively while monitoring retail sales performance and implementing pricing strategies.
• Foster a positive customer service culture by addressing client concerns promptly and professionally.
• Collaborate with team members to create an inviting atmosphere that encourages repeat business.

Client Experience & Styling Support

• Step in as a stylist when needed to maintain service flow and client satisfaction
• Mentor team members on service delivery and consultation best practices
• Oversee the entire client experience from welcome to checkout
• Address and resolve client concerns with professionalism and empathy

Sales & Membership Growth

• Drive service and retail sales by setting and tracking daily/weekly goals
• Promote the salon’s membership program and ensure accurate management
• Monitor KPIs (e.g., average ticket, rebooking rate, client retention) and implement strategies for improvement

Operations, Inventory & Admin

• Manage salon cleanliness, organization, and product presentation
• Track and control inventory; place supply orders within budget
• Handle cash management and reconciliation at open/close
• Maintain secure, updated records for staff and clients
• Prepare and share performance reports with ownership

Marketing & Outreach

• Support social media and local marketing efforts
• Lead in-store promotions and client events
• Represent Moxie in the community through partnerships and outreach

Requirements

• Licensed Cosmetologist (Required)
• 3–4+ years of experience in a salon or beauty management role
• Strong interpersonal and communication skills—confident on the floor and in 1:1s
• Positive, outgoing, and team-oriented personality
• Sales-driven mindset with proven ability to coach and lead teams
• Familiar with POS systems, digital tools (Google Workspace), and salon scheduling software
• Available for evening, weekend, and flexible hours , including attendance at internal meetings and off-hour staff needs
• Able to balance management responsibilities with occasional hands-on styling
• Proficiency in inventory management, retail sales, and merchandising techniques.
• Experience in training & development of staff members to enhance their skills.
• Familiarity with cash handling procedures and financial management practices.
• Ability to multitask effectively while demonstrating strong organizational skills.
• Experience with time management to ensure efficient salon operations during peak hours.
• A background in sales management or marketing is advantageous.

Why Join Moxie?

• Be part of a dynamic, high-growth salon brand redefining luxury beauty
• Leadership role with impact, autonomy, and advancement opportunities
• Fast-paced, collaborative team environment
• Competitive pay with performance-based bonuses
• Employee discounts and exclusive perks
• Training from a franchise brand

Job Type: Full-time

Shift:

• 8 Hour shift
• 10 hour shift
• 12 hour shift

Work Location: In person

Job Type: Full-time

Benefits:

• Employee discount

Work Location: In person

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