Job Description

Overview Position: Restaurant Manager Responsible for managing the overall operations of a Jack in the Box unit. Uses discretion in daily management decisions with accountability for ensuring effective execution of the Service Profit Chain (SPC) and Brand Promise. Develops the team to provide excellent internal service, external service, and to build restaurant sales and profit while ensuring compliance with policies, procedures, and regulatory requirements. Key Duties/Responsibilities Internal Service: Recruit, select, train, develop, and evaluate restaurant employees. Monitor staffing levels to ensure sufficient development and talent; ensure training on workstations is implemented and adhered to; identify internal candidates for management and Team Leader positions. Promote a restaurant environment that is employee-friendly, fun, clean, and safe; motivate and recognize employees; comply with state and federal labor laws and regulations. External Service: Manage daily activities to achieve excellence in restaurant operations. Deliver an exceptional guest experience through training and holding the team accountable for consistent guest service and food quality in line with JIB systems and food safety requirements. Address guest concerns promptly and professionally; maintain brand image of cleanliness and service; serve as a role model for guest service. Sales & Profits: Analyze restaurant performance using management information tools; identify trends and implement action plans; execute the SPC to increase sales and profitability while protecting the JIB brand. Monitor costs and adherence to budget and restaurant goals. Qualifications Education - High School Diploma, G.E.D. or equivalent required. Associate's or Bachelor's degree preferred. Experience - Internal Promote: Minimum of 1+ years as an Associate Manager and/or 2 years as a First Assistant Manager; must be 100% certified in all workstations. External Recruit: Minimum of 3 years managing a service concept with full P&L responsibility. Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Restaurant Manager training; ServSafe certified. Ability to speak, read, and write English; excellent interpersonal skills; basic math; analytical ability; good organization and planning. Self-starter who accepts responsibility. Proficient PC skills. Valid driver's license, insurance, and ability to use a personal vehicle for deposits and travel as required. Demonstrates integrity and ethical behavior. Physical Requirements - Stand/walk 85-95% of shift; lift/carry 10-65 lbs; move throughout the restaurant; operate restaurant equipment and computer keyboard. Competencies Organizational Competencies Customer Focus: Dedication to meeting internal and external customer expectations; maintains effective relationships and trust with customers. Dealing with Ambiguity: Handles change, makes decisions with partial information, stays calm under pressure, and manages risk. Learning on the Fly: Learns quickly, open to change, analyzes successes and failures for improvement. Problem Solving: Uses rigorous logic to solve problems, seeks sources for answers, and assesses underlying issues. Position Competencies Composure, Confronting Direct Reports, Developing Direct Reports and Others, Ethics and Values, Hiring and Staffing, Integrity and Trust, Managerial Courage, Motivating Others, Priority Setting, Drive for Results, Self-Knowledge, Sizing Up People, Building Effective Teams, Managing Vision and Purpose. Reasonable Accommodation - Jack in the Box, Inc. and its affiliates provide reasonable accommodations to qualified individuals with disabilities to enjoy equal employment opportunities and perform essential functions. This position description should be applied accordingly. Compensation and Employment Type Seniority level: Mid-Senior level Employment type: Full-time Job function: Management and Manufacturing #J-18808-Ljbffr Giants Baseball & Softball Camps

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